How can we help you today?
Feel free to contact us directly if you have any enquires regarding accomodation, we would love to have you stay with us.
Simply fill in all your personal data and let us get in touch with you. Normally, our support team answers within one business day to you, so that you don’t have to wait. Or call us directly from the phone.
Frequently Asked Questions
Booking Online
To book online, visit our villa page, enter the required information and select your desired dates to complete your booking.
Once your booking is complete, you will receive a confirmation email with your reservation details. If you do not receive this email, please check your spam folder or contact us for verification.
Arrival/Departure
Check-in is from 3:00 PM, and check-out is by 11:00 AM. If you require an earlier check-in or a later check-out, please contact us in advance, and we will do our best to accommodate your request.
Please bring a valid ID (such as a driver’s license or passport) and a copy of your reservation confirmation.
Cancellation/Refund
Our standard cancellation policy allows you to cancel your reservation up to 48 hours before your arrival date without any charge. Cancellations made within 48 hours of the arrival date will incur a one-night stay fee.
You can cancel your booking online by sending us an email or through the contact form.
Reservation Confirmation
After completing your booking online, an automated email will be sent to the email address provided. This email will include all the details of your reservation.
After receiving the automated email, you will have to wait for a confirmation email from us about your reservation.
Payment
There will be payment details in the confirmation email for you to pay the reservation deposit.
You can also pay the full price in advance, or you can pay with cash/bank transfer after you arrive.
We do not accept credit card payments.
House Rules
Pets are not allowed in our villa, with the exception of service animals. Please contact us in advance if you will be bringing a service animal.
Smoking is strictly prohibited in all guest rooms and indoor areas. Designated smoking areas are provided outside the villa.
